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About Us
We are a dynamic Outsourcing company committed to excellence and innovation. We are looking for a highly capable Business Intelligence Analyst to join our team.
The Role
TaskForge is currently seeking a dynamic and analytical Business Intelligence Analyst to join our team. This role is responsible for collecting and analyzing large amounts of data to enable visualization, insights, and data-driven decision-making within the Global – Executive Reporting team. The ideal candidate will have a strong background in data analysis, proficiency in business intelligence tools, and the ability to translate complex data into meaningful recommendations.
Key Responsibilities
- Interfacing with relevant stakeholders and users on understanding of the data flow and usage between applications.
- Support gathering requirements and Consultation / Solution Design.
- Should be able to communicate effectively during the development phase.
- Conducts and leads UAT, Troubleshooting and Resolution.
- End-user Engagement: Communication and Education.
- Implementation and management of cross-functional performance indicators (KPI- s) to deliver related insights, seeking to drive significant impact and value enabled through data-driven decisions across the business.
- Work collaboratively with Lead Business Intelligence Consultant or Supervisor to Plan and deliver analysis to operational management – analysis includes information surrounding root cause, impact assessment and identifying key areas for possible process improvement.
- Package complex & ambiguous information to drive forward actionable insights.
- Leverage data and information structure to ensure – single source of truth.
- Improve the data availability by acting as a Subject Matter Expert between cross functional teams.
- Ensure data accuracy, timeliness and validation prior to presentation.
- Support business solution requirements and partner with the development and application delivery teams on developing reports / dashboards to feed into daily, weekly, monthly, quarterly, and annual KPI’s and dashboards.
- Works closely with multi-department Subject Matter Experts to support effective reporting and assist with testing for updates/improvements to existing business systems.
- Develop reference materials for mapping and cross-referencing, creating methods for monitoring and reporting data incidents. Author documentation for SOPs and the knowledge base. Creating playbooks around the role and deliverables.
- Actively promote a culture of collaboration and teamwork across organizational boundaries. Willing to break down functional silos to drive measurable business results.
- Maintain confidentiality.
Qualifications
- Bachelor’s degree in Business, Economics, Statistics, Computer Science, or a related field.
- Proven experience in business intelligence, data analysis, or a related role.
- Proficiency in business intelligence tools such as Tableau, Power BI, or similar.
- Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
- Excellent communication and presentation skills, with the ability to convey complex ideas to non-technical stakeholders.
- Advanced proficiency in SQL and data querying languages.
- Experience with data visualization techniques and best practices.
- Ability to work independently and collaboratively in a fast-paced environment.
- Knowledge of data warehousing concepts and ETL processes is a plus.
- Certification in business intelligence or related fields is preferred.
What’s Next?
At Taskforge, we take privacy seriously. Every application is treated with the highest level of confidentiality, and we exclusively collaborate with organizations that can maintain these strict standards. Therefore, you can trust that your job search will be kept entirely confidential.
Upon receiving your application, we will securely maintain your records and include you in our pool of candidates.